JanakiBhuvi Studios– Payment and Refund Policy
1. Payment Terms
JanakiBhuvi offers flexible payment options to suit your project needs. We will discuss the specific payment terms with you before commencing any work. Common payment terms include:
Upfront payment: A percentage of the total project cost may be due upfront before work begins.
Milestone payments: Payments may be divided into installments tied to the completion of specific project milestones.
Net terms: Payment may be due within a set number of days after project completion (e.g., net 30).
We accept payment via various methods, including bank transfer, online payment gateways (if applicable), or checks (upon approval).
Any applicable taxes will be added to your final invoice.
2. Refund Policy
JanakiBhuvi is committed to delivering high-quality services and meeting your expectations. However, we understand that there may be circumstances where a refund may be requested. Our refund policy is as follows:
Project cancellation by client:
If you cancel the project before work begins, you will receive a full refund of any payments made.
If you cancel the project after work has begun, a partial refund may be issued based on the percentage of work completed. We will deduct the cost of completed work and any non-refundable expenses incurred from the total project cost to determine the refund amount.
Project dissatisfaction:
If you are dissatisfied with the final project deliverables, we will work with you to address your concerns and revise the deliverables as needed.
If, after a good faith effort, we are unable to produce a solution that meets your requirements, we may offer a partial refund based on the usability of the deliverables produced.
Refunds will be processed within 90 business days of approval.
Please Note:
This policy applies to standard services offered by JanakiBhuvi. Custom projects or services with specific terms may have different payment and refund arrangements outlined in a separate agreement.
Any requests for refunds must be made in writing to info@JanakiBhuvi.com within 7 days of project completion or invoice receipt.